Tuesday, September 25, 2007
To quote Gawande,
‘In it’s way the M & M is an impressively sophisticated human institution. Unlike the court or the media, it recognizes that human error is generally not something that can be deterred by punishment. The M &M sees avoiding errors as largely a matter of will - of staying sufficiently informed and alert to anticipate the myriad ways that things can go wrong and then trying to head off each potential problem before it happens. It isn’t damnable that an error occurs, but there is some shame to it. In fact, the M&M’s ethos can seem paradoxical. On the one hand, it reinforces the very American idea that error is intolerable. On the other hand, the very existence of the M&M, its place of the weekly schedule, amounts to an acknowledgement that mistakes are an inevitable part of medicine.’
Wednesday, September 19, 2007
I missed the intended train going home and that meant I would be even late for my breaking fast today. I thought the train would be empty but I was surprised to see more people on board as we approached each station.
Monday, September 17, 2007
What is interesting is not just Shelfari but the concept of social network and community building is really growing in the websphere now. Almost every new web systems and services today are introduced with social network and community building features. Not only that you only need to oick one subject area and you can be sure that there are already a lot of communities and social networks exist on the Net using several components of what is known today as Web 2.0 tools. The best part sharing is really a norm on the Net now and most of the younger generation is exposed to it. Which is good for the future. Save to say that this is the kind of things they will expect we they moved into a working world.
The train was really solid packed on the way home today. That resulting from the combination of Ramadhan, Friday evening commuters and delay (what else) by KTMB
Friday, September 14, 2007
In the last two days several of my friends have been sharing their train travels experience in our mailing list. The way they wrote about it was positive and indication that they love doing it and would love to do it. One or two did complaint about KTMB neglecting our national treasure and not providing services to certain standard. That is a fact to me and it is really a tragedy. I would have hope despite not making enough money KTMB would try their best to maintain certain standard and literally properly maintain the train as well. Probably a totally mindset and human resource change are required at KTMB.
Wednesday, September 12, 2007
Since I could not afford not to go to the office I limped on the train this morning. I was tested further when it was raining when I arrived at the Bank Negara station. I had not choice but to limp away under the rain to the office. Luckily it was not that heavy and I managed. As expected questions came straight to me from almost everyone when they saw me limping in. I could have made it a bit more dramatic my coloring my story a bit but I opted for ‘I busted my knee playing football over the weekend.’
The thought of going to see the doctor did not cross my mind until 0830 when I was suppose to have my daily morning meeting. I felt bad moving around and getting up from my seat. I guess there a lot of people in the organization has ‘gout’ as that was what the doctor remarked when I limped into her office. No, I am a bit more sophisticated than that, I said the same thing I said to everyone else. I busted my knee …… The doctor diagnosed it as either ligament or tendon tare and ordered me home.
The moral of the story for this is this actually. Yes, I am not that young anymore I know that, but the thing is you have to know your body and take note of what your body is trying to tell you. I was given the signal last few weeks already but I chose to ignore it. I should have pay more attention during warming up and stretch the muscles. Actually it is a communication process and instinctively you are told and should know. High level of knowing I guess. I need to listen to my body more for signals or symptoms before anything breakdown. Just as I should with my organization. Somebody night have said ‘you are not young anymore’ in the office but I have ignored it.
Friday, September 7, 2007
The composition of commuters going home was a bit interesting today. We had a balance of age, races as well as local and foreign. Being in the coach felt like being in a midst of one big happy family having a party and I just sat absorbing the nice atmosphere.
Phew!!!! That was how I reacted inside as I walked out of the room. Facing the management is never easy even more if it is something that is complex to explain. But you have to explain to create understanding and buy-in. Of course at the same time willing to face the consequences. I was caught of guard by the sudden instruction to present and by my standard I fumbled my first few lines. I recovered quick enough to manage the situation but I still rate my performance there at 3 out of 5. My belief in the project is as strong as before and we are very sure we are going to create major impact to the organization. I was still thinking about all these on the train home and the realization of the lessons that we have learned is something that really established in my mind. If not for all the problems and issues that we faced we would be just in our own world. Now, at least, most of the staff knows about our project and we should capitalize on that. It is true that we could learn more from these negative results. We achieve certain degree of awareness as I have heard people were saying.
1. This EP project is complex
2. It is about new discovery
3. It is a gateway (although the use of the term is not right but they understood the concept)
4. The platform where other project could leverage
5. So, it is important!
6. EP is one-stop interface
7. EP is useful communication channel
In fact the percentage of people asking, ‘What is EP?’ when we use the word is less now. All these indications and more would work to our advantage in the end and we should strategise properly.
Wednesday, September 5, 2007
The cost, the hassle and the wait more than paid for by just this one shot.