On The Train, Aug 24, 2009

Third day of Ramadhan and first day of Ramadhan at work I am going to be late for iftar already. Now at 1838 I am still waiting for my train. It was announced just now that my 1820 train had been cancelled. Yeap! KTMB can do just that. At this rate I would be home at around 1950.

I am on the train now but as you could guess almost rip at the seam. At the moment I am trying my best to be positive with the whole thing. Frankly, my fuse is at the thinnest string now. Anymore ‘technical problem’ from KTMB would deem my puasa meaningless for the day. I just hope I do not have to come to that. On a brighter note despite the obvious I have learned to really control myself as it could have been worse.

Indeed I landed on the platform at Bangi station at 2001.

Looking at the whole scenario I think conceptually KTMB did the right thing, giving their current train shortage, with the schedule. The only problem their execution could have been faster and better. They really have to see this as not a technical problem but and adaptive one. What they are doing now is whenever there is congestion in either line they will take a train out of the other line to cover. They do this by closely monitoring the volumes. As I said they could do this better and decision making is the key element.